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Resource Overview

Patient portals, sometimes also referred to as personal health record systems (PHR) are web-based portals commonly attached to electronic health record systems (EHRs). These patient-centered portals provide patients with the ability to login and review health information related to their care. Common patient portal services include ways in which to schedule appointments, send messages to their care providers, review test results and refill prescriptions.

Outside of the benefits to the patient, implementation of patient portals had come to the attention of healthcare providers due to the inclusion of Meaningful Use of objectives centered on the use of patient portals and electronic engagement with patients.  Stage 3 requirements are still being explored and the impact it will have on Health Centers is unknown. Therefore, it is a challenge for small practices and Health Centers to determine how to best derive value from Patient Portals and effectively implement them into their workflow.

The tools and articles posted below are meant to provide examples, templates and strategies that can assist Health Centers in understanding how patient portals can better engage their patients in self-management of their care, and after an initial investment in time and money can decrease the burden on their clinical and administrative staff.

Patient Portal Resources
Telehealth Learning Series for SUD Tx and Recovery Support Providers
Telehealth Learning Series for SUD Tx and Recovery Support Providers

Telehealth Learning Series for SUD Tx and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

Telehealth Learning Series for SUD Tx and Recovery Support Providers
Telehealth Learning Series for SUD Tx and Recovery Support Providers

Telehealth Learning Series for SUD Tx and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating FREE, national online discussions and resource sharing opportunities for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

Telehealth Learning Series for SUD Tx and Recovery Support Providers
Telehealth Learning Series for SUD Tx and Recovery Support Providers

Telehealth Learning Series for SUD Tx and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating FREE, national online discussions and resource sharing opportunities for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

Telehealth Learning Series for SUD Tx and Recovery Support Providers
Telehealth Learning Series for SUD Tx and Recovery Support Providers

Telehealth Learning Series for SUD Tx and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

Telehealth Learning Series for SUD TX and Recovery Support Providers
Telehealth Learning Series for SUD TX and Recovery Support Providers

Telehealth Learning Series for SUD TX and Recovery Support Providers

The Addiction Technology Transfer Center (ATTC) Network, the Center for Excellence on Protected Health Information (CoE-PHI), the National Consortium of Telehealth Resource Centers, and the Center for the Application of Substance Abuse Technologies (CASAT) at the University of Nevada - Reno (UNR) are facilitating a FREE, national online discussion and resource sharing opportunity for substance use disorder (SUD) treatment providers and peer support specialists faced with transitioning their services to the use of telephone and videoconferencing methods in response to COVID-19 social distancing guidelines.

TLC Tuesdays - Telehealth Troubleshooting
TLC Tuesdays - Telehealth Troubleshooting

TLC Tuesdays - Telehealth Troubleshooting

The TLC Tuesdays series will provide you with an opportunity to learn more about the use of technology to support telehealth delivery.

Telehealth During COVID-19: Ensuring Reimbursement Webinar
Telehealth During COVID-19: Ensuring Reimbursement Webinar

Telehealth During COVID-19: Ensuring Reimbursement Webinar

Telligen, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Colorado, Iowa, Illinois, and Oklahoma, in partnership with the University of Colorado Practice Innovation Program, hosted a webinar and question and answer session during which expert speakers provided an overview of the CMS waiver 1135 rules as well as recommendations for coding and documentation for use of telehealth during COVID-19, so that patients can be cared for without leaving the safety of their homes.

Mid-Atlantic Telehealth Resource Center (MATRC) Office Hours - COVID-19
Mid-Atlantic Telehealth Resource Center (MATRC) Office Hours - COVID-19

Mid-Atlantic Telehealth Resource Center (MATRC) Office Hours - COVID-19

The Mid-Atlantic Telehealth Resource Center Offered an Office Hour, Friday, March 20, 2020 from 12-1pm ET to answer questions about Telehealth Basics or Telemental Health, specifically in response to COVID-19 

Telehealth and COVID-19
Telehealth and COVID-19

Telehealth and COVID-19

Telehealth can be a means to address COVID-19 through patient monitoring, treating and limiting exposure to infection for vulnerable populations, and protecting health care workers. Telehealth cannot only expand the reach of services to communities that have limited access to needed services, but also provide minimize exposure for both the health worker and patients who are at high risk for infection. This allows patients to receive health services away from settings where potential for contracting COVID-19 are high, such as hospitals and waiting rooms. The National Consortium of Telehealth Resource Centers held  this webinar exploring further uses and benefits of telehealth during the COVID-19 outbreak.

ONC’s Cures Act Final Rule: Conditions of Certification
ONC’s Cures Act Final Rule: Conditions of Certification

ONC’s Cures Act Final Rule: Conditions of Certification

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. View this webinar for information on the Conditions of Certification. We also have a website dedicated to the final rule with overview information and detailed fact sheets. This website will continue to be updated on a regular basis with additional resources. 

ONC’s Cures Act Final Rule: Information Blocking
ONC’s Cures Act Final Rule: Information Blocking

ONC’s Cures Act Final Rule: Information Blocking

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. View the webinar recording below for information on information blocking. We also have a website dedicated to the final rule with overview information and detailed fact sheets. This website will continue to be updated on a regular basis with additional resources.

Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar
Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar

Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule Webinar

HHS recently released the Office of the National Coordinator for Health IT (ONC’s) Cures Act Final Rule that will help give patients safe, secure access to their health data, spur innovation, and address industry-wide information blocking practices. The final rule implements interoperability provisions of the bipartisan 21st Century Cures Act and promotes patient access to their health record. Putting patients in charge of their health records is a key piece of patient control in health care, and patient control is at the center of our work toward a value-based health care system. View the webinar recording and slides below for information on the final rule. We also have a website dedicated to the final rule with overview information and detailed fact sheets. This website will continue to be updated on a regular basis with additional resources. 

Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative
Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative

Role of Centers for AIDS Research and Federally Qualified Health Centers (CFAR-FQHC) Partnerships in the Ending the HIV Epidemic (EHE) Initiative

This webinar described the Health Resources and Services Administration's (HRSA) Health Center Program and its engagement in Ending the HIV Epidemic (EHE), as well as opportunity for collaboration between Center for AIDS Research (CFAR) programs and health centers to advance the goals of EHE. This webinar described where Federally Qualified Health Centers (FQHCs) are located, how they are funded, and provided a case study of how they have responded to the EHE funding initiative.

The Role of HIEs in Filling Gaps in Interoperability
The Role of HIEs in Filling Gaps in Interoperability

The Role of HIEs in Filling Gaps in Interoperability

Join Drew Ivan, EVP of Product & Strategy for Corepoint Health and Rhapsody, as he welcomed executives from HIEs in California and Maine for an in-depth discussion on topics, including:

  • The current landscape of healthcare interoperability
  • How HIEs filling gaps in healthcare interoperability
  • Where HIEs are headed
  • Joining the conversation was Shaun T. Alfreds, Executive Director and Chief Executive Officer of HealthInfoNet in Maine, and David Kates, Chief Technology Officer of Manifest Medex, California’s largest nonprofit health information network.
HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care
HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

Join the HITEQ Center, in collaboration with the National Council for Behavioral Health, for a webinar on Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care. The webinar provided a brief overview and benefits of the collaborative care model as well as information specific to each of the main staff roles. The role-specific nuances of documentation were highlighted, including considerations for tracking data such as clinical activities accomplished with each patient during the month.

HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program
HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program

HITEQ Highlights: Using Health IT to Facilitate the Development and Administration of a PrEP Program

Hear from Your Peers! The HITEQ Center is launching a new webinar series for health centers to learn how their health center peers are using health IT to improve HIV prevention and care. For the first webinar, Using Health IT to Facilitate the Development and Administration of a PrEP Program, Robert Harris from the Community Health Center of Buffalo, Inc. described their whole system approach to develop an IT-supported PrEP program.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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