This section of the website provides resources intended to help spur leadership action on to new or improved quality efforts. The tools are intended to be used by leaders, but also by other Health Center staff who are determined to solicit the help of leaders on quality work.
Embarking on, or making significant advancements to quality work requires strong Health Center leadership. Leaders help define how decisions will be made, provide the resources necessary to analyze data and processes, and develop or guide strategic planning efforts that integrate all the functions of a Health Center. At the highest level of function, quality is driven by organizational culture, rather than strategy. Here too, leaders play important roles in helping to define and spread culture change throughout an organization.