In this webinar, the HITEQ Center provided a broad overview of NCQA's Patient Centered Medical Home (PCMH) recognition for 2017, including overall structure, timing, and evidence options that are new to 2017. The new standards focus on continuous practice transformation, flexibility including a new virtual review process, comprehensive integrated care, and increased alignment with existing initiatives. We reviewed what this means for health centers, what is required, and identified tools or processes that health centers can use to support PCMH recognition.

AMA's Steps Forward Module discussed the adoption and implementation of telemedicine and telehealth, as well as telemedicine's opportunity to support patient and care team coordination and communication through remote patient monitoring.

These webinars assisted health centers with understanding coding in the context of risk adjustment and value-based payment and care.

The SAMHSA-HRSA Center for Integrated Health Solutions (CIHS) hosted this webinar featuring subject matter experts in using EHR systems for substance use assessment and treatment from the Oregon Community Health Information Network (OCHIN) and Family Health Services Health Center. This webinar covered a variety of related topics, including developing and implementing workflows, strategies to align technological workflows, and key privacy and confidentiality-related compliance considerations for 42 CFR Part 2.

Wednesday, June 20
3:00-4:30 p.m. ET
 

HRSA’s Mid-Atlantic Telehealth Resource Center offered a webinar featuring experts that have developed telehealth-enabled school health centers in rural communities. These health centers provide telehealth services for rural children that focus on asthma, obesity reduction and prevention, behavioral health, diabetes, and oral health. Hear about the successes, challenges, and lessons learned from their HRSA-supported telehealth network grant project.

Thursday, June 21
2:00-3:00 p.m. ET
 

This webinar was part of HRSA’s Telehealth Learning Webinar Series. The series’ goal is to highlight successful projects/best practices as well as resources to promote and further the use of telehealth technologies for health care delivery, education, and health information services. For more information, contact Carlos Mena.

Many health centers provide behavioral health services; others work closely with community partners who provide behavioral health services to their patients. One of the biggest challenges for health centers is determining how to integrate data between the two services. The HITEQ Center recently published the resource Utilizing and Integrating Behavioral Health Data into a Health Center’s Primary Care Services. This webinar introduced the Center for Integrated Health Solutions' Standard Framework for Levels of Integrated Healthcare and provided some guidance of how to integrate care regardless of which model of care is being provided. Dr. Rina Ramirez, Chief Medical Officer of Zufall Health, shared her experiences of integrating behavioral health data. Zufall Health which has a traditional Behavioral Health Department, recently started an Integrated Behavioral Health program within primary care, and partners with an external behavioral health organization who focuses on people with Serious Mental Illness.

Presentation Description

The SAMHSA/HRSA Center for Integrated Health Solutions (CIHS) is a national resource for technical assistance on the bi-directional integration of care (primary care in behavioral health settings; behavioral health in primary care settings). The Center has organized a special roundtable discussion for participants interested in learning about strength-based strategies to improve supervisory relationship with staff.

Supervising in an integrated care environment takes new skills and tools to maximize the effectiveness of all the members of the team. The team is what defines integrated primary and behavioral health care, and your role as a leader is critical to the overall success of your integrated care program. Join this roundtable to review tools and skills supervisors need to improve team communication, patient care and team effectiveness. Learn strategies to help partner with your employees to develop shared expectations, elicit needs and enhance their autonomy. Build your confidence as a supervisor and come away from this roundtable discussion with a clearer sense of what it takes to lead an effective integrated care team.

Join Pam Pietruszewski, MA, Integrated Health Consultant, National Council for Behavioral Health and Nick Szubiak, MSW, LCSW, Consultant, CIHS, to build your confidence as a supervisor and come away from this roundtable discussion with a clearer sense of what it takes to lead an effective integrated care team.

This will be an interactive roundtable discussion with an opportunity for participants to interact directly with national experts on supervisory skills. All attendees will be offered the opportunity for no-cost follow-up assistance on any of the topics discussed during the webinar. There will also be an opportunity for follow-up group discussions. 

The HITEQ Center hosted a webinar to learn about the Substance Abuse and Mental Health Services Administration (SAMHSA)’s revised Substance Abuse Confidentiality Regulations for Health Information Exchange Final Rule (referred to as 42 CFR Part 2) and how it may affect your health center. The webinar included information from the Final Rule published on January 3, 2018. Reece Hirsch of Morgan, Lewis & Bockius LLP provided an overview of the critical changes affecting health centers, including common definitions, and how the changes may affect integrated medication-assisted treatment (MAT) and Screening, Brief Intervention, and Referral to Treatment (SBIRT) programs. 

Interested in collecting standardized data on the social determinants of health using PRAPARE but not sure how to incorporate it into your organization’s workflow?  This webinar walked through different strategies and models to collect PRAPARE data, ranging from utilization of clinical staff or non-clinical staff to self-assessment methods to integration with other teams or programs.

The best dashboards give health centers actionable information at their fingertips, and use great design practices to focus a user’s attention on the most important information on the page. The HITEQ Center presented tips on how to develop effective data dashboards including designers and users, common pitfalls in dashboard design and how to avoid them, and dashboard software for consideration. The Indiana Quality Improvement Network (a health center controlled network housed within the state’s Primary Care Association) shared their experience in developing custom data dashboards for health centers in Indiana and beyond. Kislaya Kunjan, PhD (Health IT Director at IQIN) demonstrated multiple dashboards developed by their organization, and how much of it is publicly available on their website (www.indianapca.org/dashboard) for the benefit of health centers and affiliated organizations across the US.

There is a great deal of interest among health centers, primary care associations and health center controlled networks of the advantages associated with investing in a Population Health Management (PHM) electronic platform. Measuring specific and quantifiable returns clarifies the benefits and supports a consistent understanding among stakeholders of the value of PHM. During this webinar, we discussed the Michigan HCCN’s experience with putting the components in place to measure the return on investment (ROI) of their PHM support program. The HITEQ Center also introduced a newly developed PHM ROI matrix tool. The PHM ROI Matrix Tool is intended to “walk” an organization through a process of developing the ability to measure benefit in basic, intermediate, or advanced terms.

Interested in office hours to ask our presenters further follow-up questions? Please register here for the March 22, 2018 Office Hours.

The Road to Sustainability for SDOH Interventions

Presented by: National Nurse-Led Care Consortium, Corporation for Supportive Housing, Health Outreach Partners and National Association for Community Health Centers

Health Centers are developing a variety of innovative ways to address SDOH. Commonly the greatest challenge to this work is having a sustainable funding stream to take and keep the work at scale. This webinar highlighted funding models and funding mechanisms that could assist in SDOH activities, as well as the partnerships and activities that can assist your health center in sustaining these important activities. The presenters described funding models that support SDOH work and examples of health centers activities that had led to sustainable funding for SDOH activities.

By the end of this session, participants will be able to:

• Describe the principles of funding models such as Value Based Payments, Alternative Payment models and other examples of funding models that support SDOH activities.
• Explain how integrated care teams can be developed to prepare for Value Based Payment models.
• Learn examples of data collection variables and methods that can incorporated in to your health center’s workflow to collect the information your health center needs to engage funders and payment systems.
• Learn examples of tools and resources that can help your health center build the case for SDOH activities.

With value-based care, providers are increasingly being asked to take on more accountability, and in some cases financial risk, for cost and quality outcomes for a defined population. This webinar aimed to help health center leadership assess whether they are investing sufficiently in the clinical and administrative infrastructure and analytics to succeed under risk-based payment.  The session addressed three key questions: 1) What data do I need and how do I get it? 2) What do I do with the data once I have it? and 3) How do I apply what I learn from the data to manage quality and costs?  The session featured health centers engaging successfully in risk-based contracts using a robust population health management system.

The CMS Medicare EHR incentive program has ended with the 2016 reporting period. Medicare eligible professionals (EPs) are now being directed to report to the Quality Payment Program (QPP), which most health center providers are not eligible for. Similarly, while the Medicaid EHR incentive program is ongoing, the enrollment period has ended. In this complex environment, what are the options for health center providers?

This webinar summarized the latest CMS guidelines, and clarified the options and requirements for providers in the 2017 EHR incentive program reporting period and beyond.

This webinar explored: 

• Helping rural healthcare orgs advance key clinical initiatives
• Overcoming connectivity hurdles
• How to improve connectivity at your organization

Note: HIMSS has approved this webinar for up to 1 contact hour of continuing education toward CPHIMS credential renewal.

Register for the webinar now!

Recording of the CHCANYS/HITEQ Webinar

This webinar provided information and workflow tips around privacy and security, specifically around cloud-hosted EHR security considerations. The presentation covered key privacy and security skills for health center staff and the role of leadership.

Many health care organizations have considered instituting a Remote Patient Monitoring (RPM) program, but have run into challenges in implementation of this new discipline. The National Consortium of Telehealth Resource Centers August 17th webinar offered insights into the value of RPM and debuted a toolkit aimed at helping organizations implement a program. The presentation started with a discussion on the value of RPM and its implementation, then moved on to an exciting new toolkit developed by the Mid-Atlantic and Northwest Telehealth Resource Centers. Listen to the archive to learn about RPM implementation.

The intent of NCQA Patient-Centered Medical Home (PCMH) continues to be recognition of primary care practice models that have achieved a mature level of transformation toward improving population health; improving the experience of care for both patient and provider; and reducing the cost of care through greater efficiencies of integrated patient-centered care coordination.   The redesigned process uniquely positions practices, staff and other key stakeholders to focus more on performance and quality improvement, and alignment with public and private initiatives in health care that reward value-based care.  

During this webinar, we highlighted the NCQA PCMH Core and Elective criteria. We also focused on advanced topics such as the Distinction Modules and eCQMs, and then ended the learning session by taking a deeper dive to discuss the integral role pre-validated health IT plays in practice transformation and physician alignment with public and private payer programs that reward for value-based care.

The webinar reviewed the current state of electronic dental records (EDRs) for health centers, discussed their use and integration with electronic health records, and instructed participants on how to use an EDR to meet various incentive programs and reporting requirements.

Student Consultants from Boston University School of Public Health and Henry M. Goldman School of Dental Medicine presented a brief needs assessment and literature review on the use of telehealth by patients living in rural areas of Massachusetts. The team discussed a training intervention developed to facilitate provider use of telehealth and ideas for communications strategies to engage providers. Listen to the archive to learn more.