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Achieve Excellence in Electronic Patient Engagement!

HITEQ Center Excellence in Electronic Patient Engagement Badge

This curriculum will instruct health center learners on the changing role of the consumer/patient within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, personal fitness trackers and remote health monitors.

These materials will provide health center staff with skills for navigating Electronic Patient Engagement strategies that include being better informed on: 1) patient activation and patient engagement; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement.

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with an Excellence in Electronic Patient Engagement HITEQ Center badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Electronic Patient Engagement Resources

Telehealth Resource Centers

Telehealth Marketing and Market Analysis

People often think of marketing as advertising—the ads you see on billboards, in newspapers, on television or the Internet. Or you might think of a sales person pitching their latest invention or discovery in an infomercial. But marketing is much more: It’s the whole range of activities that revolve around finding your customers, defining your product and sharing information about your product with your customers. You may find you have multiple customers (patients, providers within your organization and even payers in your region), each of whom will respond to a different marketing approach. Whether your marketing plan is simple or complex, it should begin with a market analysis.The value and importance of a good market analysis cannot be overemphasized. It can be the difference between success and failure of your program.

The value and importance of a good market analysis cannot be overemphasized. It can spell the difference between success and failure of your program.

This module provides information on performing a market analysis and then developing a marketing plan to publicize your program.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Excellence in Electronic Patient Engagment
The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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