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Achieve Excellence in Electronic Patient Engagement!

HITEQ Center Excellence in Electronic Patient Engagement Badge

This curriculum will instruct health center learners on the changing role of the consumer/patient within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, personal fitness trackers and remote health monitors.

These materials will provide health center staff with skills for navigating Electronic Patient Engagement strategies that include being better informed on: 1) patient activation and patient engagement; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement.

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with an Excellence in Electronic Patient Engagement HITEQ Center badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Electronic Patient Engagement Resources

Electronic Patient Engagement (EPE) Tool Inventory
HITEQ Center
/ Categories: Electronic Patient Engagement, Patient Portals, Evaluation of Engagement and Satisfaction

Electronic Patient Engagement (EPE) Tool Inventory

Information from Health Centers and Vendors on Ten EPE Tools, Oct. 2020

In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory. Ten tools are profiled in the inventory, which can be downloaded in the Documents to Download section below. 

Our focus in developing this inventory was electronic tools that require patient action, beyond a patient's presence for a telehealth visit. Examples include tools or apps that allow patient response to health center outreach (reminders, requests for information, etc.); patient communication with providers; self-registration and/or appointment scheduling; request for personal health information, medication refills; patient-generated data (e.g. food intake, compliance with a care plan, etc.); patient education; or patient response to surveys.

We would love to add more tools to this inventory, if you are a health center using an electronic patient engagement tool like the examples above, and would be willing to share your experience, please email us or complete this survey.

Documents to download

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Tags: telehealth patient engagement mobile health personal health records electronic patient engagement

Related Resources

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Excellence in Electronic Patient Engagment
The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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