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Achieve Excellence in Electronic Patient Engagement!

HITEQ Center Excellence in Electronic Patient Engagement Badge

This curriculum will instruct health center learners on the changing role of the consumer/patient within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, personal fitness trackers and remote health monitors.

These materials will provide health center staff with skills for navigating Electronic Patient Engagement strategies that include being better informed on: 1) patient activation and patient engagement; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement.

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with an Excellence in Electronic Patient Engagement HITEQ Center badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Electronic Patient Engagement Resources

Safer at Home: Using Remote Patient Monitoring for Patient Care
HITEQ Center
/ Categories: Electronic Patient Engagement, Mobile Health, Telehealth

Safer at Home: Using Remote Patient Monitoring for Patient Care

Published in January 2021

Download the full PDF resource, complete with recommended resources, in the Documents to Download Section below!

Summary: While remote patient monitoring may not be separately reimbursable for federally qualified health centers, there are other benefits including keeping patients with chronic conditions safer at home during the pandemic and monitoring patients with chronic conditions to detect changes early and intervene. This early detection and intervention supports high value care and improved health outcomes.

For those launching or expanding a remote patient monitoring program, there are three keys:

  • Planning: Create a team, develop a project management plan, identify your patient population, and then select your vendor or tool using key selection criteria.
  • Implementation: Some health centers have begun implementing self-monitored blood pressure programs, but despite promising results and relevant for clinical quality measures, they remain underutilized. Successful implementation of RPM offers the opportunity for patients to be more engaged in their care, as well as for both patients and care team to have access to near real time feedback on how the patient is doing. Training for health center staff training and support for implementation. Health center staff must both know how to configure RPM to provide meaningful information and how to support patients when they may encounter challenges. The many successes of other organizations provide helpful insights.
  • Financial sustainability: While RPM is often not separately reimbursable for health centers beyond their prospective payment system or perhaps chronic care management reimbursement, it is important to monitor changes at the state and local level as RPM adoption increases and payers further realize its value. Other funding, such as telehealth grants or incentives from value-based care contracts can help offset the cost. Demonstrating the value of RPM for your patients can help secure additional funding in the future. 

Documents to download

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Tags: telehealth Blood Pressure self-management remote patient monitoring

Related Resources

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Excellence in Electronic Patient Engagment
The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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