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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 6/28/2019 3:00 PM - 4:00 PM Export event
Using Telehealth to Treat Substance Use Disorder in a CHC Setting
Alyssa Carlisle

Using Telehealth to Treat Substance Use Disorder in a CHC Setting

FQHC Webinar Series

There is increased interest in how telehealth can be used to address substance use disorders (SUD) as well as funding by governmental agencies to provide such services. However, what type of SUD services can a community health center offer via telehealth? This webinar discussed potential ways in which clinics can integrate these services into their organization and the potential issues they may encounter.

Speakers: 
Marwan Haddad, MD, MPH, AAHIVS, Medical Director of the Center for Key Populations - Community Health Center, Inc.
David Kan, MD, DFASAM, Chief Medical Officer - Bright Heart Health
Moderator:
Mei Kwong, JD, Executive Director - Center for Connected Health Policy

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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