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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Strategic Cybersecurity Breach Protection and Incident Response
HITEQ Center
/ Categories: Privacy and Security, Privacy & Security Best Practices, HIPAA, Security Risk Analysis, Breach Mitigation & Response

Strategic Cybersecurity Breach Protection and Incident Response

Guidance and Resources for Health Centers

General cybersecurity guidance would suggest that Health IT breach should not be considered a matter of “if”, but rather a matter of “when”. How an organization prepares and responds to an episode of breach is just as important as defending itself from breach. Unfortunately, Health Centers are perceived as a domain with high potential for data breach, and consequently it is critical for Health Center leadership to embrace breach mitigation and incident response planning across their entire organization vs being a matter to be addressed by their Health IT team. Breach can occur through both internal and external network leaks, through malware such as ransomware and through physical means on site. This is Part 2 of the Health Center Defense Against the Dark Web presentation series. This presentation provides general knowledge about breach mitigation and planning strategies for incident response.

Access the presention, as well as several other helpful references and resources below!

Documents to download

Resource Links

  • NIST Computer Security Incident Handling GuideComputer security incident response has become an important component of information technology (IT) programs. Because performing incident response effectively is a complex undertaking, establishing a successful incident response capability requires substantial planning and resources. This publication assists organizations in establishing computer security incident response capabilities and handling incidents efficiently and effectively.
  • ......Health Center Defender Against the Dark Web
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Tags: HIPAA NIST cybersecurity secure messaging passwords password policy authentication security measures cybersecurity defender
Intended AudienceHealth Center IT Leadership, All Health Center Staff, Health IT Staff, Privacy & Security Staff

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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