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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 11/30/2022 2:00 PM - 3:00 PM Export event
Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 3 Mitigating Cybersecurity Risk for RPM and Telehealth Programs

Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 3 Mitigating Cybersecurity Risk for RPM and Telehealth Programs

HITEQ Learning Collaborative Series

It's time to reconsider your strategy if you still treat cyber risk as an annual project or initiative. Having a thorough ongoing program in place means that even in the worst-case scenario, you'll be ready to demonstrate that you did what was reasonable and appropriate to protect your systems and patient data. Nothing can guarantee that a cyberattack won't become a breach. Health Centers are a domain with a high potential for data breaches. As a result, it is crucial for health center leadership to adopt breach prevention strategies across their entire organization, as opposed to relegating it to the IT department. This learning collaborative will address health center breach mitigation tactics, operationalizing cybersecurity to better mitigate risks, telehealth risk management strategies, and incident response planning from a cybersecurity perspective.

This series will equip health centers and their staff to:  

  1. Describe resources, frameworks, and methods for strategic implementation of cybersecurity infrastructure and services
  2. Describe essential cybersecurity tools and services that can help decrease the risk of a data breach
  3. Use best practices in cybersecurity when implementing modern telehealth tools and RPM initiatives
  4. Adopt cybersecurity risk management paradigms and incident response planning templates.

This learning collaborative will provide participating health centers a series of four structured virtual learning sessions where they will engage with facilitators, subject matter experts and their colleagues in peer-to-peer learning and discussion.

Session 3: Mitigating Cybrersecurity Risk for RPM and Telehealth Programs

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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