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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 12/22/2016 3:00 PM - 4:00 PM Export event
Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!
Alyssa Thomas

Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!

A HRSA/HITEQ Center Webinar

Click here to download the transcript of this December 22nd HRSA/HITEQ Center Webinar and click here to listen to the archived recording.

Please join HRSA’s Federal Office of Rural Health Policy (FORHP) and the Health Information Technology, Evaluation, and Quality (HITEQ) Center to learn about free telehealth and other health IT resources available to health centers. We will introduce participants to the regional Telehealth Resource Centers (TRCs) and how to access the resources and technical assistance provided by the TRCs.  Participants will also learn about the HITEQ Center and different health IT resources and services available. For more information on the TRCs, please visit: http://www.telehealthresourcecenter.org/. For more information on the HITEQ Center, please visit: http://www.hiteqcenter.org/.

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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