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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 6/22/2022 1:00 PM - 2:30 PM Export event
Older Adults' Protected Health Information:  A Complex Ethical Case Discussion

Older Adults' Protected Health Information: A Complex Ethical Case Discussion

The Center of Excellence for Protected Health Information

 In situations of medical complexity, who has access to information about an older adult's health information – including mental health and substance use history and treatment – can be a complicated issue. In this virtual training, a complex older adult health situation was presented. The legal issues related to the privacy of protected health information were reviewed by Jacqueline Seitz, JD, and Christine Khaikin, JD from the SAMHSA-funded Center of Excellence for Protected Health Information (CoE-PHI). Dr. Rebecca Allen discussed ethical issues inherent in the case, highlighting common issues in meeting the needs of older adults while assuring that the right people have the right information. A broader discussion of these issues were lead by  the E4 Center of Excellence for Behavioral Health Disparities in aging.

Objectives:

Describe when and how the federal privacy laws apply to the Protected Health Information (PHI) of Older Adults
Identify ethical considerations related to PHI, autonomy, and paternalism
Recognize how to access resources and technical assistance through the E4 Center and the CoE-PHI

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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