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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 5/26/2020 2:00 PM - 3:00 PM Export event
Alyssa Carlisle

Enabling Services Data Collection: Documenting Health Center Interventions in a Value-Based Payment Environment

Hosted by the Association of Asian Pacific Community Health Organizations and Health Outreach Partners

Background: In collaboration with Health Outreach Partners (HOP), AAPCHO continues to promote the importance of documenting social determinants of health (SDoH) interventions to demonstrate the value and scope of health center enabling services (ES). AAPCHO and HOP were joined by the Community Health Care Association of New York State (CHCANYS) to highlight how state, regional, and national partners can leverage SDoH and ES data for Value-Based Payment (VBP).
Through a national webinar, participants learned useful strategies with tools and resources to successfully implement a standardized data collection methodology for the tracking and documentation of non-clinical data. In turn, health center stakeholders, including health center and Primary Care Association (PCA) staff, will be able to articulate or better demonstrate how they are using non-clinical, ES data for VBP. This national webinar was also be conducted for health center and PCA staff to share insights and recommendations on how they plan to use enabling services data for the transition to VBP in their local, state, or regional context.

Learning Objectives:
1. To promote the importance of standardized data collection strategies for SDoH and enabling services in a VBP environment

2. To share strategies and instill confidence in a health center’s ability to document enabling services interventions in a standardized way

3. To showcase a real life example of how PCAs and health centers are promoting and implementing data collection and standardized documentation for SDoH and ES

Intended Audience: Health center staff from clinical & non-clinical perspectives and from all levels of leadership; Primary Care Associations; and Health Center Controlled Networks. Other key stakeholders include government institutions and payers who work with health centers on policy and payment.

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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