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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
COVID-19 and CYBER SECURITY RISKS
HITEQ Center
/ Categories: Privacy and Security, Privacy & Security Best Practices, Telehealth

COVID-19 and CYBER SECURITY RISKS

Best Practices for Health Center Staff Working Remotely

The number of COVID-19 cases continue to increase throughout the United States, requiring more and more of our health systems to rely on employees working from home at times. While some of us are required to "shelter-in-place," unfortunately that shelter can create increased risks such as cyber security breaches.

When working from home, people are often distracted by many other things than work (e.g., children, pets, health concerns, finances, etc.) – data security is understandably not always the number one concern and creates a matter of high risk. 

Unfortunately for health centers this can result in a loss of control over their data and make them subject to significant legal liability due to a single email click or transmission of its data over an unsecured network. With good planning, policies, and employee and family education, health centers can minimize risk and support their employees while working remotely.

Download the presentation below to inform your Health Center remote workers on best practices for increasing cybersecurity at home.

Documents to download

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Tags: telehealth cybersecurity cyber security cybersecurity defender COVID-19 coronavirus remote worker social-distancing health center defender telehealth security telehealth cyber security
Intended AudienceHealth Center Staff

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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Quadruple Aim

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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