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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Successful Practices in Accountable Care: El Rio Community Health Center
NACHC

Successful Practices in Accountable Care: El Rio Community Health Center

Best Practices Series #1

El Rio Community Health Center, in Tucson, Arizona, leveraged and enhanced their relationship with local payers, including United Health Care, to support the health center’s population health efforts. El Rio uses complex data analytics provided by United and other payers to help manage existing patients and to stratify new patients by their risk levels and intervene to direct patients to appropriate services in a timely manner and ultimately enhance the patient experience. United Health Care also incentives quality care at El Rio using Health Effectiveness Data and Information Set (HEDIS) and utilization measures such as Emergency Room visits and hospital readmissions.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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