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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Successful Practices in Accountable Care: Sunset Community Health Center
NACHC

Successful Practices in Accountable Care: Sunset Community Health Center

Best Practices Series #2

Sunset Community Health Center (Sunset) worked with their largest Medicaid managed care payer, United Health Care, to increase access to care, reduce non-emergent emergency room visits, reduce admissions and re-admissions, and improve care for high-risk patients. The health center invested resources, including additional staff to improve care management, predictive modeling to identify high risk patients, and additional in house expertise. Sunset strengthened their relationship with United Healthcare and increased communication to support each organization’s goals.

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Intended AudienceHealth Center Staff

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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