The following document is intended to assist health center staff create new job descriptions and/or modify existing job descriptions to more clearly incorporate Health IT and quality-related responsibilities.  The matrix provides responsibilities across three categories of roles:  Medical Leadership, Quality, and Health IT.  It differentiates these responsibilities based on typical job functions (e.g., Quality Improvement, Compliance, Meaningful Use).   

This calendar is a sample tool to be used internally to promote data reporting consistency and clarity on data/ quality improvement specialist deliverable expectations. The times in parentheses not only allow for scheduling issues, but can help identify opportunities for improvement in reporting efficiency. This was shared by an FQHC, so some aspects may already work for you, but you are encouraged to edit or make your own version for use in your health center.

Developed by The California Telehealth Resource Center.

Each year, every community health center program is required to submit data for HRSA’s Uniform Data System (UDS). Technology can help in the process, but with several IT vendors promising fast and easy solutions, it can be an overwhelming decision as well as a frustrating process once we realize that there is no one-size-fits-all product. The tweaking of product and process has become one of trial-and-error for many programs.

This webinar will review UDS reporting software and showcase the experiences of two Health Care for the Homeless grantees. The presenters will describe the products they used, how they took EMR/EHR data and translated it into UDS reporting categories, and ultimately how reporting improved the quality of care for their consumers. Throughout the webinar, presenters will offer tips, suggestions, and other resources. After the presentation, speakers will participate in a live Q&A session with the audience.

Presenters:

• Susan Friedrich, MBA, PMP, Managing Director, JSI (Bow, NH)
• Chuck Amos, MBA, Director of Performance Improvement, Health Care for the Homeless (Baltimore, MD)
• Chris Espersen, MSPH, Independent Contractor, Past President of MWCN (Franklin Park, IL)

Bringing health IT to scale in ways that promote patient-centered care is a critical goal for the next stage of technology implementation in health settings. Clinical decision support (CDS) offers promising opportunities to integrate new evidence into electronic health records in hospital and clinics nationwide. Similarly, user-experience and user-centered design promote strategies to ensure health IT is useful and supports care, rather than creating technical roadblocks.