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Achieve Excellence in Electronic Patient Engagement!

HITEQ Center Excellence in Electronic Patient Engagement Badge

This curriculum will instruct health center learners on the changing role of the consumer/patient within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, personal fitness trackers and remote health monitors.

These materials will provide health center staff with skills for navigating Electronic Patient Engagement strategies that include being better informed on: 1) patient activation and patient engagement; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement.

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with an Excellence in Electronic Patient Engagement HITEQ Center badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Electronic Patient Engagement Resources

Multi-lingual Patient Portal Status and Resources for Health Centers
HITEQ Center

Multi-lingual Patient Portal Status and Resources for Health Centers

A listing of the current language support status of patient portals and related resources

Health Center clients represent a broad range of cultures, many of whom do not speak English, or at the least have a limited vocabularly and find it difficult to read or write in English. Unfortunately, many of the current patient portals supported by some of the primary electronic health record (EHR) systems used by Health Centers do not provide a broad range of available languages. 

The spreadsheet available for download and linked to this resource provides a breakdown of the current known status of patient portal multi-lingual support and some multi-lingual resources available to help Health Centers in supporting patient education and patient navigation efforts. This resource can also help provide guidance to Health Centers with specific cultural and language needs who are looking to adopt patient portal and/or patient education services.

Documents to download

Previous Article Beyond the Patient Portal
Next Article The Patient Engagement Playbook
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Intended AudiencePatient Engagement Leadership

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Excellence in Electronic Patient Engagment
The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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