In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory.

Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.

As Health Centers increase the amount of electronic communications sent out to their patients they need to continually assess the literacy level of the content that they are sending out across patient portals, text messages, and social networks. This guide provided by the Office of Disease Prevention and Health Promotion helps staff "develop intuitive health websites and digital tools that can be easily accessed and understood by all users — including the millions of Americans who struggle to find, process, and use online health information."

Growing numbers of agricultural workers use mobile phones, which presents an opportunity to engage them in healthy behavior interventions. This webinar brings together experts with experience in using mobile technology in agricultural worker communities. 

Growing numbers of agricultural workers use mobile phones, which presents an opportunity to engage them in healthy behavior interventions. This webinar brings together experts with experience in using mobile technology in agricultural worker communities. Panelists will discuss highlights and lessons learned from their research, as well as potential resource challenges. At the end of this webinar, health center staff and others will have tools for effectively engaging agricultural worker communities with mobile health platforms.

Panelists: Amy Snipes, Assistant Professor of Biobehavioral Health and Director of the BioQualitative Laboratory, Penn State; Iana Simeonov, Digital Health Strategist and Consultant, Public Health Institute

Moderator: Matt Clark, Farmworker Justice

Many times when we think of mobile health it is in the terms of patient engagement and communication, but it is important for Health Centers to also be familiar with privacy and security concerns as it relates to mobile devices used by providers and staff.

The National Cybersecurity Center of Excellence (NCCOE) has recently provided two new resources that cover movile device security and a catalogue of currently known threats. Both items are available for download from the NCCOE website.

This report from the Connonwealth Fund provides researchers and organizations with methods for evaluating effectiveness, safety, quality, and opportunities to better engage patients in self-management of their health.

The domain of patient engagement within mobile health was defined as "the ability for apps to enable collaboration, activation and participation, information-sharing, and decision-making in one’s own health."

Patient generated data (PGD) via mobile health devices provides opportunities for better understanding of lifestyle behaviors of patients and social determinants of health. Authors of this article identified potential opportunities in use of PGD included agenda setting, self-care, and identification of potential social and lifestyle barriers.

The Texting for Better Care Toolkit provided by the Center for Care Innovations includes resources and guides for healthcare providers interested in implementing texting campaigns at their facilities. Tools include example consent forms and workflows, procedural diagrams for texting message flow, texting vendors and overall program strategies for use within safety net populations.

This webinar series will showcase how to make your service or practice more accessible to young adults (Millennials) in order to retain them in care.