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Incredible Behavioral Health Integrator Badge

HITEQ Health Center Cybersecurity Defender Against the Dark WebHealth centers are increasing the integration of behavioral health in primary care, spurred by an increased focus on whole person care and additional funding. Effective use of health IT in conjunction with patient privacy and confidentiality is imperative to support behavioral health.

According to the Office of the National Coordinator, "Health information technology can help to improve behavioral health care and can further enable care coordination and integration, increase information sharing, and support prevention, treatment, and recovery activities. Access to and the exchange and use of behavioral health information as part of routine care can help to improve continuity in care services and support efforts toward achieving an interoperable health care system across the continuum."

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with a Health Center Incredible Behavioral Health Integrator badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Using the EHR to Facilitate Integrated Behavioral Health
Promising Practices in Virtual Integrated Behavioral Health Care

Promising Practices in Virtual Integrated Behavioral Health Care

With the rapid shift to telehealth services propelled by the COVID-19 pandemic, many community health centers had to rapidly transition to a mechanism of care delivery previously unknown and unfamiliar. Within a matter of days and weeks, health centers creatively found ways to transform workflows and approaches to care delivery to continue to provide care even if the patient was physically distant. This resource highlights promising practices in virtual integrated behavioral health care identified from community health centers. 

HITEQ Highlights: Deploying Smartphone Apps to Advance Mental Health in Primary Care

HITEQ Highlights: Deploying Smartphone Apps to Advance Mental Health in Primary Care

Patient engagement through electronic health apps are one solution to the need for timely and ongoing patient support. Join us to discuss a program to support mental health through an integrated behavioral health model using a mental health app at Cambridge Health Alliance. The session discussed how apps can address gaps in mental health care, the lessons learned in effective implementation of use of a mental health app in a safety-net clinic, and provide a rubric for evaluating health apps for your patients and use in your mental health service.

HITEQ Highlights: HIV Prevention and Treatment for patients with SUD in an Integrated Behavioral Health Setting

HITEQ Highlights: HIV Prevention and Treatment for patients with SUD in an Integrated Behavioral Health Setting

Join the HITEQ Center, in collaboration with the National Council for Behavioral Health, for a webinar on understanding from a beginner perspective, how to integrate HIV prevention, screening into integrated behavioral health services, including how to identify patients at risk for HIV with a focus on SUD, facilitate screening, and prompting for rescreening at appropriate intervals.

HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

HITEQ Highlights: Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care

Join the HITEQ Center, in collaboration with the National Council for Behavioral Health, for a webinar on Documentation Tips when using the Collaborative Care Model for the Treatment of Depression and Anxiety in Primary Care. The webinar provided a brief overview and benefits of the collaborative care model as well as information specific to each of the main staff roles. The role-specific nuances of documentation were highlighted, including considerations for tracking data such as clinical activities accomplished with each patient during the month.

HITEQ Highlights: Enhancing the EHR for Suicide Prevention

HITEQ Highlights: Enhancing the EHR for Suicide Prevention

This webinar is the second in a series highlighting the intersection between health information technology and behavioral health services. The webinar explored key components to be built into an electronic health record in order to better address suicide prevention in health care. Decision support considerations, documentation and communication enhancements, as well as population health management strategies were discussed.

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Patient Privacy and Confidentiality: 42 CFR Part 2 and Consent Management
Event date: 6/16/2021 1:00 PM - 2:00 PM Export event
Telehealth Operations and Quality: Ask Anything
Molly Rafferty
/ Categories: Telehealth, Archived

Telehealth Operations and Quality: Ask Anything

HITEQ Panel

As health centers have newly established, scaled and/or enhanced their telehealth services during the pandemic year, they have navigated a variety of challenges, including policy and practice changes, logistics of implementation, privacy and security considerations, connectivity issues, ensuring quality services and patient and provider satisfaction. As health centers continue to refine their telehealth services amidst a changing context, the HITEQ Center is pleased to offer a panel of telehealth experts to address health center questions.  Panelists offer expertise in: set up and implementation of telehealth; clinical workflows, roles and training; hybrid care; patient-centered services; remote patient monitoring; telebehavioral health; telehealth optimization, maturity and performance management.

View the HITEQ Center's Telehealth Operations and Quality: Ask Anything  session. The session,  moderated by HITEQ’s Training and Technical Assistance Advisor, Natalie Truesdell, will provide an open forum for health centers to ask panelists their most pressing questions about telehealth services in the health center setting, such as:

  • How can we fully integrate telehealth into our overall care delivery model?
  • What are the ways in which telehealth may alleviate and/or add to provider burden?
  •  Can you describe other health centers’ experiences with the unintended consequences of transitioning to telehealth?
  • How do we ensure health equity when refining our telehealth and in-person care?
  • What recommendations do you have for patients with limited digital proficiency?
  • What might be the best approach to optimizing care for patients with chronic conditions?
  • How can we improve our care team communication when so many staff are working remotely?
  • What recommendations do you have for quick training of providers on patient interaction through telehealth?
  • How can telehealth be more than a ‘transactional’ interaction?
  • Can it be used to provide more touchpoints through different levels of care?
  • What's the best way to assess telehealth success?

Please note: This session will be focused on telehealth operational and quality questions, and will not cover questions related to telehealth reimbursement, financing or policy changes at the state or federal level.

The session features the following panelists:

  • Emma Ansara,  RN, MS, MA, FNP-C, Integrated Care Expert at the HITEQ Center
  • Samantha Lippolis, MPA, Physician Practices Telemedicine Advisor & Consultant with Ingenium Digital Health Advisors
  • Shane McBride, MBA, Founder & CEO of Chiron Strategy Group
  • Christian Milaster, MS, Founder & CEO, Digital Health Transformation Advisor & Consultant with Ingenium Digital Health Advisors

The  60 minute session will start with panelists answering questions submitted by health centers during registration for the event.

Objectives

  • Provide information and guidance to health centers across a variety of telehealth topics.
  • Share ideas, tactics, and resources for implementing and optimizing telehealth services and virtual care

Documents to download

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More Behavioral Health Integration Resources for Health Centers
HRSA Center of Excellence for Behavioral Health Technical Assistance

HRSA Center of Excellence for Behavioral Health Technical Assistance

The HRSA Center of Excellence for Behavioral Health Technical Assistance (COE for BHTA) helps grantees integrate substance use and mental health (behavioral health) services in primary care settings.

Focus: PHI

Focus: PHI

Patient privacy and confidentiality form a crucial component of the patient-doctor treatment relationship, particularly when seeking treatment for mental health or substance use disorders. Multiple federal privacy laws, in addition to state laws, provide privacy protections for mental health and substance use disorder treatment records, while permitting communication of these records to other healthcare providers, patients’ families, and others.

Behavioral Health Integration Compendium

Behavioral Health Integration Compendium

Many health centers collaborate with external behavioral health providers or provide co-located or integrated behavioral health services within their health center. Some of the most significant challenges are determining which data to share, how to store it within the Electronic Health Record, and how to use it within primary care. This compendium of literature and resources offers some guidance related to behavioral health data integration, complete with key health center considerations for each.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Highlighted Resources & Events
The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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