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Incredible Behavioral Health Integrator Badge

HITEQ Health Center Cybersecurity Defender Against the Dark WebHealth centers are increasing the integration of behavioral health in primary care, spurred by an increased focus on whole person care and additional funding. Effective use of health IT in conjunction with patient privacy and confidentiality is imperative to support behavioral health.

According to the Office of the National Coordinator, "Health information technology can help to improve behavioral health care and can further enable care coordination and integration, increase information sharing, and support prevention, treatment, and recovery activities. Access to and the exchange and use of behavioral health information as part of routine care can help to improve continuity in care services and support efforts toward achieving an interoperable health care system across the continuum."

Take some time to read through some of the articles on this page and then fill out the submission form on the right and you will be rewarded with a Health Center Incredible Behavioral Health Integrator badge! This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Using the EHR to Facilitate Integrated Behavioral Health
Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in the upcoming learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

Session 2 discussed the questions of effectiveness, timing, and structure of EHR training to prevent provider burnout.

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from these series included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

This session focused on assisting with workflow and documentation improvements like standing orders, huddles and alerts; telehealth/ hybrid care workflows; and optimizing templates, documentation guidance, tracking regulatory/ reimbursement changes that require documentation changes, and more. The speaker shared tools to assist with documentation such as scribes, tailoring favorites/ smart phrases/ shortcuts, etc.

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from this session included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

In this final session, HITEQ facilitated a health center showcase (1-3 examples from participants) to highlight successes and troubleshoot challenges.

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

Session schedule:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

During this session participants will meet one another, develop a shared definition of provider burnout and review the literature on provider burnout/burden to better understand where opportunities for meaningful interventions may exist.

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like.   Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success.  In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here.

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Patient Privacy and Confidentiality: 42 CFR Part 2 and Consent Management
Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in the upcoming learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

Session 2 discussed the questions of effectiveness, timing, and structure of EHR training to prevent provider burnout.

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from these series included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

This session focused on assisting with workflow and documentation improvements like standing orders, huddles and alerts; telehealth/ hybrid care workflows; and optimizing templates, documentation guidance, tracking regulatory/ reimbursement changes that require documentation changes, and more. The speaker shared tools to assist with documentation such as scribes, tailoring favorites/ smart phrases/ shortcuts, etc.

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from this session included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

In this final session, HITEQ facilitated a health center showcase (1-3 examples from participants) to highlight successes and troubleshoot challenges.

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

Session schedule:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

During this session participants will meet one another, develop a shared definition of provider burnout and review the literature on provider burnout/burden to better understand where opportunities for meaningful interventions may exist.

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like.   Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success.  In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here.

RSS
More Behavioral Health Integration Resources for Health Centers
Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

Addressing Provider Burden Learning Collaborative Session 2: EHR Training Best Practices

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in the upcoming learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

Session 2 discussed the questions of effectiveness, timing, and structure of EHR training to prevent provider burnout.

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

Addressing Provider Burden Learning Collaborative Session 3: Workflow and Documentation Support

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from these series included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

This session focused on assisting with workflow and documentation improvements like standing orders, huddles and alerts; telehealth/ hybrid care workflows; and optimizing templates, documentation guidance, tracking regulatory/ reimbursement changes that require documentation changes, and more. The speaker shared tools to assist with documentation such as scribes, tailoring favorites/ smart phrases/ shortcuts, etc.

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

Addressing Provider Burden Learning Collaborative Session 4: Provider Burnout Round-Up

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from this session included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

In this final session, HITEQ facilitated a health center showcase (1-3 examples from participants) to highlight successes and troubleshoot challenges.

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

Addressing Provider Burden Learning Collaborative Session 1: Scoping Provider Burnout as a Problem with a Solution

The HITEQ Center led a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

Session schedule:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

During this session participants will meet one another, develop a shared definition of provider burnout and review the literature on provider burnout/burden to better understand where opportunities for meaningful interventions may exist.

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It

More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like.   Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success.  In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More >