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HITEQ Electronic Patient Engagement Tool Selection Rubric
HITEQ Center
/ Categories: Electronic Patient Engagement, Patient Portals, Mobile Health, Evaluation of Engagement and Satisfaction, Telehealth

HITEQ Electronic Patient Engagement Tool Selection Rubric

Published June 2021 to assist health centers in selecting a patient engagement tool.

This Excel-based scoring rubric is intended to be used by health centers to assess electronic patient engagement tools (like automated outreach SMS platforms) to determine which tool is most likely to meet the health center's needs. The tool assists health centers in assessing the following areas:

  • Patient communication features
  • Operations features
  • Health IT Integration
  • Attribution and value based care features
  • Patient generated data/ remote patient monitoring features
  • Administration

It provides guidance for weighting and scoring and provides calculated final scores for up to 5 tools. Download the Excel-based tool below. 

Documents to download

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Tags: texting electronic patient engagement patient generated health data remote patient monitoring SMS automated outreach

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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