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Resource Overview

In order to effectively protect health IT systems, Health Center IT leadership needs to consider not only the physical and technical measures of protection for their site, but also the human and workflow measures required to provide the highest levels of privacy and security available throughout their organization.

Resources provided in this section include a set of curated best practices and gold standards for protecting  and effectively responding to health IT system threats. 

Health IT Privacy & Security Best Practices
The Health Center CIO’s Guide to HIPAA Compliant Text Messaging
HITEQ Center
/ Categories: Electronic Patient Engagement, , Privacy and Security, Privacy & Security Best Practices, HIPAA

The Health Center CIO’s Guide to HIPAA Compliant Text Messaging

2019 Updates on Methods for Successful Patient Text Messaging Strategies

This slide deck provides health centers with information and a presentation template overview of the HIPAA and electronic PHI risks related to texting and messaging that are important for health center leadership and IT managers to understand in making organizational decisions for these types of tools.

 

Key considerations covered within this slide deck:

  • Important to understand new changes to enforcement of HIPAA as it relates to portable devices, texting, and emailing of PHI.
  • HIPAA privacy and security rules need not act as an obstacle to texting, but compliance requires planning and diligence.
  • All forms of communication involve some level of risk. Text messaging merely represents a different set of risks that, like other communication technologies, needs to be managed appropriately to ensure both privacy and security of the information exchanged.

Documents to download

Resource Links

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Tags: ePHI HIPAA CIO texting secure messaging messaging text message SMS cybersecurity defender
Intended AudienceHealth Center Leadership, CIO, OSI Office Staff

Related Resources

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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