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Health IT & QI Workforce Development Resource Set
Event date: 2/2/2017 1:00 PM - 2:00 PM Export event
Using New Mobile Technologies to Enhance Patient Experience
Alyssa Thomas

Using New Mobile Technologies to Enhance Patient Experience

A HIMSS Webinar

In order to improve patient experience, hospitals, clinics, and other care facilities are turning to mobile as a strategic technology. With indoor wireless location-services, you can deliver amazing new services personalized for individual patient needs. 

Join us in this live webinar where industry experts from Houston Methodist, Mission Health System, Phunware and Mist discuss how new mobile technologies are opening the flood gates for personalized experiences, including wayfinding, alerts, tracking, promotions and more. 

During this webinar, you’ll learn: 

•  Top wireless initiatives for maximizing patient satisfaction scores
•  How healthcare facilities are using indoor location-based services
•  Metrics and decision criteria to justify ROI, consider, and deploy mobile technologies
•  How to build an infrastructure for infinite programs and possibilities

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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