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Health IT & QI Workforce Development Resource Set
Benefits and Tools for Onboarding and Orientation of New Staff Members
Content Developed for SAMHSA

Benefits and Tools for Onboarding and Orientation of New Staff Members

Guidance and Methods for Health Centers

This document outlines the ways in which effective onboarding and orientation methods will result in shorter learning curves, improved job satisfaction, and improved retention. It then provides explicit direction for how to organize an effective process, complete with checklists for supervisors to use to plan the process, and surveys for the employee to fill out immediately following the orientation and then again 2-4 months afterwards.

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Intended AudienceHealth Center Human Resources and Training Staff

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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Quadruple Aim

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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