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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
Patient Resource: QuestionBuilder App
HITEQ Center
/ Categories: Electronic Patient Engagement, Mobile Health

Patient Resource: QuestionBuilder App

An AHRQ App for Digital Healthcare

AHRQ has just released a new app for patients. The QuestionBuilder app helps patients prepare and organize questions and other helpful information ahead of time and puts that information at their fingertips, as part of an email or calendar appointment that allows for note taking  during medical visits.

The AHRQ QuestionBuilder app helps patients and caregivers prepare for medical appointments and maximize visit time. It’s as easy as 1-2-3:

  1. Download the mobile app (iOS or Android). There is a website version as well.
  2. Select or create questions to ask.
  3. Save the questions to a calendar appointment or send them to any email address so that the information is handy during medical visits.

Patients can use the QuestionBuilder App to:

  • Prepare and organize questions by type of medical encounter.
  • Take photos of insurance cards, pill bottles, or even a skin rash.
  • Access consumer education materials and videos.

A one-page handout is available in the links below that can be printed and handed to patients to encourage them to download and use the tool to support more effective visits. 

Resource Links

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Tags: patient electronic access Patient Education AHRQ mHealth electronic patient engagement
Intended AudienceClinical staff, Leadership

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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