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Resource Overview

This section includes sample job functions to help you find the right Health IT and Quality Improvement personnel.  These consist of actual job functions utilized by health centers in their job posting and recruitment activities.

Job Function Samples
What is Robotic Process Automation (RPA)?

What is Robotic Process Automation (RPA)?

A HITEQ Explainer, Published October 2021

Robotic Process Automation (RPA), also known as digital process automation, involves software performing repetitive computer-based tasks automatically. Automated programs or ‘bots’ are programmed to replicate processes based on explicit sets of instructions and rules established by the programmer. RPAs emulate human tasks and can interact with other bots and software. Bots can log into applications, move files, complete forms, store data, and much more. 

Tasks that are well suited for RPA are manual, rule-based, not frequently changed, occur in high volume, and involve digital data. Processes that involve looking for a discrete piece of information in one location and then copying it or moving it into another location are a prime example in health centers.

Download the full HITEQ Explainer in the Documents to Download section below. 

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Executive Director of the Brookside Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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