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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Free CME Training with Three Tracks
HITEQ Center

Free CME Training with Three Tracks

Healthcare Data Analytics, Population Health, and Value-based Care

The three certificate trainings available include multiple courses that will prepare staff to transition to value-based care.  This training will help you and your organization understand healthcare transformation in a practical, usable way - why it’s important; how it will impact job roles, workflows, care delivery, and the financial considerations of healthcare.  Trainings will enhance skill sets to enable you or your staff to work more efficiently, knowledgeably and hopefully, with less stress. Topics cover introductory and advanced levels – allowing you to choose how in-depth you would like to go into a topic or knowledge set. 


The training will enable you to build teams in your organization.  By learning critical topics like data analytics, value-based care and population health concepts, workers will be more apt to appreciate and participate in changing activities and thrive due to healthcare reform, using technology more effectively and accurately, increasing care coordination, redesigning workflows, and more.


Enrollment is open and courses are running through June 2017. The amount of training seats is limited. The courses will be offered until those seats are filled.  The training is free, but to receive CME a $45 fee is required.

Documents to download

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Intended AudienceQuality, information technology, medical, support, and executive staff

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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