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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
EHR Vendors Most Frequently Used by Health Centers

EHR Vendors Most Frequently Used by Health Centers

2014 through 2020, according to information reported by health centers in the UDS.

Updated in 2021 with CY2020 data, these publications use health center reported UDS data from 2014 through 2020 to identify the EHRs most frequently used among health center programs, and shows the change between years. Download the PDFs below for all the information.

2014 and 2015 information was taken from the EHR Form in the UDS, and 2016, 2017, 2018, 2019, and 2020 information was retrieved from the Health Information Technology Capability Form in the UDS. Each of these forms can be seen in the UDS manual for the given year here

Efforts have been taken to normalize data for aggregation purposes (such as to combine those that reported "Next Gen" and those that reported "NextGen"); otherwise, all information is used as reported by health centers without further verification. In analysis of the 2020 information, grouping was done by EHR developer specifically. Download the PDF from the Documents to Download section below for all the information.

 

Documents to download

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Intended AudienceHealth Center Leadership, Health Center EHR Staff, PCA or HCCN Staff supporting health centers

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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