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Health IT Enabled QI Resource Sets
What is Robotic Process Automation (RPA)?
HITEQ Center
/ Categories: Emerging Technologies, Health Information Exchange, Implementation of HIE, Health IT Enabled QI

What is Robotic Process Automation (RPA)?

A HITEQ Explainer, Published October 2021

Robotic Process Automation (RPA), also known as digital process automation, involves software performing repetitive computer-based tasks automatically. Automated programs or ‘bots’ are programmed to replicate processes based on explicit sets of instructions and rules established by the programmer. RPAs emulate human tasks and can interact with other bots and software. Bots can log into applications, move files, complete forms, store data, and much more. 

Tasks that are well suited for RPA are manual, rule-based, not frequently changed, occur in high volume, and involve digital data. Processes that involve looking for a discrete piece of information in one location and then copying it or moving it into another location are a prime example in health centers.

Download the full HITEQ Explainer in the Documents to Download section below. 

Documents to download

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable contributions from Chris Espersen, Espersen & Associates and Past President of Midwest Clinicians Network, Dan Tutuer, former head of Colorado's HCCN, and Dr. Jerome Osheroff, TMIT Consulting, LLC, as well as HITEQ's Advisory Committee and many health centers who have graciously shared their experiences with HITEQ.

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