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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
What is Robotic Process Automation (RPA)?

What is Robotic Process Automation (RPA)?

A HITEQ Explainer, Published October 2021

Robotic Process Automation (RPA), also known as digital process automation, involves software performing repetitive computer-based tasks automatically. Automated programs or ‘bots’ are programmed to replicate processes based on explicit sets of instructions and rules established by the programmer. RPAs emulate human tasks and can interact with other bots and software. Bots can log into applications, move files, complete forms, store data, and much more. 

Tasks that are well suited for RPA are manual, rule-based, not frequently changed, occur in high volume, and involve digital data. Processes that involve looking for a discrete piece of information in one location and then copying it or moving it into another location are a prime example in health centers.

Download the full HITEQ Explainer in the Documents to Download section below. 

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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