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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
The Patient Engagement Playbook
Office of the National Coordinator
/ Categories: Electronic Patient Engagement, Patient Portals

The Patient Engagement Playbook

A resource from the Office of the National Coordinator

The Patient Engagement Playbook provides Health Centers with strategies for improving patient enrollment, activation and communication, care giver engagement and integration of patient-generated health data. For Health Centers attesting to Meaningful Use stages the Playbook also provides guidance and clarification around meeting patient engagement related objectives.

From the HealthIT.gov website:

Patient engagement can have big benefits for your practice and your patients: better communication, better care, and better outcomes. Health information technology (health IT) is a powerful tool to help you get there — so learn how to make it work for you.

Use the Patient Engagement Playbook as your guide. The Playbook is an evolving resource for providers, practice staff, hospital staff, and other innovators: a compilation of tips and best practices we’re collecting from providers and health systems like yours.

Resource Links

  • The Patient Engagement Playbook on HealthIT.govPatient engagement can have big benefits for your practice and your patients: better communication, better care, and better outcomes. Health information technology (health IT) is a powerful tool to help you get there — so learn how to make it work for you.
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Tags: ONC Meaningful Use planning patient engagement strategy Health IT Playbook
Intended AudienceCEO, Program Manager, Patient Education Staff

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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