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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
Successful Practices in Accountable Care: Sunset Community Health Center
NACHC

Successful Practices in Accountable Care: Sunset Community Health Center

Best Practices Series #2

Sunset Community Health Center (Sunset) worked with their largest Medicaid managed care payer, United Health Care, to increase access to care, reduce non-emergent emergency room visits, reduce admissions and re-admissions, and improve care for high-risk patients. The health center invested resources, including additional staff to improve care management, predictive modeling to identify high risk patients, and additional in house expertise. Sunset strengthened their relationship with United Healthcare and increased communication to support each organization’s goals.

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Intended AudienceHealth Center Staff

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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