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Resource Overview

Patient portals, sometimes also referred to as personal health record systems (PHR) are web-based portals commonly attached to electronic health record systems (EHRs). These patient-centered portals provide patients with the ability to login and review health information related to their care. Common patient portal services include ways in which to schedule appointments, send messages to their care providers, review test results and refill prescriptions.

Outside of the benefits to the patient, implementation of patient portals had come to the attention of healthcare providers due to the inclusion of Meaningful Use of objectives centered on the use of patient portals and electronic engagement with patients.  Stage 3 requirements are still being explored and the impact it will have on Health Centers is unknown. Therefore, it is a challenge for small practices and Health Centers to determine how to best derive value from Patient Portals and effectively implement them into their workflow.

The tools and articles posted below are meant to provide examples, templates and strategies that can assist Health Centers in understanding how patient portals can better engage their patients in self-management of their care, and after an initial investment in time and money can decrease the burden on their clinical and administrative staff.

Patient Portal Resources
The HITEQ Center Podcast
The HITEQ Center Podcast

The HITEQ Center Podcast

HITEQ is highlighting stories of leveraging the EHR, health IT, digital health tools, and other virtual care supports for health center recovery and stabilization during the COVID-19 pandemic and thereafter in this series of podcasts. We are lifting up stories that demonstrate the promise of digital and health IT tools to address the timely needs of health centers and their patients, emphasizing those that support high value, equitable care for all health center patients and that reduce provider burden.

[Video] FQHC Value Based Payment Basics
[Video] FQHC Value Based Payment Basics

[Video] FQHC Value Based Payment Basics

In this 25 minute video we cover the basic mechanics of how FQHCs are paid, the prospective payment system, and how it is evolving over time. We also review the spectrum of value-based payment arrangements using the HCP-LAN framework as a guide. We also discuss the capacity needed to be successful in each of those payment categories. Patient attribution process, including why that data is so critical in value-based payment arrangements, and what questions to ask payer partners about attribution processes are also reviewed. Lastly, a real value-based payment arrangement and related considerations are reviewed.

Diabetes Health Center Data Validation Tool
Diabetes Health Center Data Validation Tool

Diabetes Health Center Data Validation Tool

Excel-based Data Validation Tool for health centers to validate their 2021 UDS clinical quality measure reporting of Diabetes Control (HbA1C > 9%) measure on Table 7. Video and written instructions are provided. 

SDOH Data Dashboards Module 4: SDOH Dashboard Design - Advanced
SDOH Data Dashboards Module 4: SDOH Dashboard Design - Advanced

SDOH Data Dashboards Module 4: SDOH Dashboard Design - Advanced

The Social Determinants of Health Data Dashboards training is a four-module series. Modules range from about 8 minutes to 12 minutes in length. Module four provides advanced-level information on using social determinants of health data and dashboards for facilitating and tracking social needs referrals, conducting predictive analysis with social determinants of health and health outcomes data, and using social determinants of health data to improve reimbursement for addressing social needs.

SDOH Data Dashboards Module 3: SDOH Dashboard Design - Intermediate
SDOH Data Dashboards Module 3: SDOH Dashboard Design - Intermediate

SDOH Data Dashboards Module 3: SDOH Dashboard Design - Intermediate

The Social Determinants of Health Data Dashboards training is a four module series. Modules range from about 8 minutes to 12 minutes in length. Module three provides intermediate level information on collecting social determinants of health data and using data visualization for effective dashboards with stratification of data.

SDOH Data Dashboards Module 2: SDOH Dashboard Design - Beginner
SDOH Data Dashboards Module 2: SDOH Dashboard Design - Beginner

SDOH Data Dashboards Module 2: SDOH Dashboard Design - Beginner

The Social Determinants of Health Data Dashboards training is a four module series. Modules range from about 8 minutes to 12 minutes in length. Module two provides beginner level information on collecting social determinants of health data and basic analyses of the data.

SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design
SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design

SDOH Data Dashboards Module 1: Introduction to SDOH Dashboard Design

The Social Determinants of Health Data Dashboards training is a four module series. Modules range from about 8 minutes to 12 minutes in length. Module one provides an introduction to the role of screening and collecting data on social determinants of health, identifying social determinants of health measures and using data effectively, and assessing organizational data dashboard capability. Subsequent modules provide beginner, intermediate and advanced level considerations and examples for social determinants of health data dashboards. 

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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