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Resource Overview

Patient portals, sometimes also referred to as personal health record systems (PHR) are web-based portals commonly attached to electronic health record systems (EHRs). These patient-centered portals provide patients with the ability to login and review health information related to their care. Common patient portal services include ways in which to schedule appointments, send messages to their care providers, review test results and refill prescriptions.

Outside of the benefits to the patient, implementation of patient portals had come to the attention of healthcare providers due to the inclusion of Meaningful Use of objectives centered on the use of patient portals and electronic engagement with patients.  Stage 3 requirements are still being explored and the impact it will have on Health Centers is unknown. Therefore, it is a challenge for small practices and Health Centers to determine how to best derive value from Patient Portals and effectively implement them into their workflow.

The tools and articles posted below are meant to provide examples, templates and strategies that can assist Health Centers in understanding how patient portals can better engage their patients in self-management of their care, and after an initial investment in time and money can decrease the burden on their clinical and administrative staff.

Patient Portal Resources
Telehealth Resource Library
Telehealth Resource Library

Telehealth Resource Library

HITEQ is actively compiling a telehealth resource library for health centers, which houses actionable telehealth resources in the areas of telehealth technology, patient use of telehealth, provider use of telehealth, tele-behavioral health, and operationalizing telehealth more generally. This curated set of resources aims to assist health centers in accessing those resources that directly address current telehealth needs and challenges.

Telehealth and Mental/Behavioral Health
Telehealth and Mental/Behavioral Health

Telehealth and Mental/Behavioral Health

This webinar focused on a very popular area in which telehealth can help deliver services: Mental/Behavioral Health. Telehealth has been shown to be an effective way in providing mental and behavioral health services and is one of the specialties many public and private payers will reimburse for if technology is utilized. This webinar explained how to integrate telemental/behavioral health into your organization. Get tips and hear stories from clinics who have successfully done so to help you establish your own program.

Using Telehealth to Treat Substance Use Disorder in a CHC Setting
Using Telehealth to Treat Substance Use Disorder in a CHC Setting

Using Telehealth to Treat Substance Use Disorder in a CHC Setting

There is increased interest in how telehealth can be used to address substance use disorders (SUD) as well as funding by governmental agencies to provide such services. However, what type of SUD services can a community health center offer via telehealth? This webinar discussed potential ways in which clinics can integrate these services into their organization and the potential issues they may encounter.

School-Based Telehealth Networks: Lessons from the Field

School-Based Telehealth Networks: Lessons from the Field

HRSA’s Mid-Atlantic Telehealth Resource Center offered a webinar featuring experts that have developed telehealth-enabled school health centers in rural communities. These health centers provide telehealth services for rural children that focus on asthma, obesity reduction and prevention, behavioral health, diabetes, and oral health. Hear about the successes, challenges, and lessons learned from their HRSA-supported telehealth network grant project.

Thursday, June 21
2:00-3:00 p.m. ET
 

This webinar was part of HRSA’s Telehealth Learning Webinar Series. The series’ goal is to highlight successful projects/best practices as well as resources to promote and further the use of telehealth technologies for health care delivery, education, and health information services. For more information, contact Carlos Mena.

Remote Patient Monitoring: A Toolkit for Success
Remote Patient Monitoring: A Toolkit for Success

Remote Patient Monitoring: A Toolkit for Success

Many health care organizations have considered instituting a Remote Patient Monitoring (RPM) program, but have run into challenges in implementation of this new discipline. The National Consortium of Telehealth Resource Centers August 17th webinar offered insights into the value of RPM and debuted a toolkit aimed at helping organizations implement a program. The presentation started with a discussion on the value of RPM and its implementation, then moved on to an exciting new toolkit developed by the Mid-Atlantic and Northwest Telehealth Resource Centers. Listen to the archive to learn about RPM implementation.

Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!
Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!

Looking for help implementing Telehealth? Learn about HRSA Telehealth Resource Center (TRC) Technical Assistance available to health centers!

Click here to download the transcript of this December 22nd HRSA/HITEQ Center Webinar and click here to listen to the archived recording.

Please join HRSA’s Federal Office of Rural Health Policy (FORHP) and the Health Information Technology, Evaluation, and Quality (HITEQ) Center to learn about free telehealth and other health IT resources available to health centers. We will introduce participants to the regional Telehealth Resource Centers (TRCs) and how to access the resources and technical assistance provided by the TRCs.  Participants will also learn about the HITEQ Center and different health IT resources and services available. For more information on the TRCs, please visit: http://www.telehealthresourcecenter.org/. For more information on the HITEQ Center, please visit: http://www.hiteqcenter.org/

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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