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What is Robotic Process Automation (RPA)?
HITEQ Center
/ Categories: Emerging Technologies, Health Information Exchange, Implementation of HIE, Health IT Enabled QI

What is Robotic Process Automation (RPA)?

A HITEQ Explainer, Published October 2021

Robotic Process Automation (RPA), also known as digital process automation, involves software performing repetitive computer-based tasks automatically. Automated programs or ‘bots’ are programmed to replicate processes based on explicit sets of instructions and rules established by the programmer. RPAs emulate human tasks and can interact with other bots and software. Bots can log into applications, move files, complete forms, store data, and much more. 

Tasks that are well suited for RPA are manual, rule-based, not frequently changed, occur in high volume, and involve digital data. Processes that involve looking for a discrete piece of information in one location and then copying it or moving it into another location are a prime example in health centers.

Download the full HITEQ Explainer in the Documents to Download section below. 

Documents to download

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Tags: HIE health information technology Workflow automated outreach

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Ms. Marilyn Lamar and OCHIN. In addition, some documents were previously produced for the Health Resources & Services Administration (HRSA), the Massachusetts eHealth Institute (MEHI), the Office of the National Coordinator of Health Information Technology (ONC).

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