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Overview
This section provides guidance to understand the key contract terms involved in negotiating the vendor contract. It is critical to negotiate a vendor contract that takes into account the unique circumstances of your center and incorporates flexibility to meet your reporting needs. Guidance is offered related to indemnification, warranties and disclaimers, liability, dispute resolution, termination and migration, and access to and use of the EHR data.  
Purchasing EHR
Telehealth and Digital Tools Equity Assessment
HITEQ Center
/ Categories: Electronic Patient Engagement, Telehealth

Telehealth and Digital Tools Equity Assessment

Developed in February 2022

Under-resourced organizations, such as health centers, that adopt telehealth platforms or other patient-facing digital tools rapidly, but not comprehensively, have the potential to increase safety vulnerabilities and decrease access for the most marginalized patients.

This brief assessment, which can be downloaded in the Documents to Download section below, contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center's population.

Documents to download

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Tags: telehealth digital health electronic patient engagement RPM telehealth maturity

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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