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Overview
This section provides guidance to understand the key contract terms involved in negotiating the vendor contract. It is critical to negotiate a vendor contract that takes into account the unique circumstances of your center and incorporates flexibility to meet your reporting needs. Guidance is offered related to indemnification, warranties and disclaimers, liability, dispute resolution, termination and migration, and access to and use of the EHR data.  
Purchasing EHR
HITEQ Electronic Patient Engagement Tool Selection Rubric

HITEQ Electronic Patient Engagement Tool Selection Rubric

Published June 2021 to assist health centers in selecting a patient engagement tool.

This Excel-based scoring rubric is intended to be used by health centers to assess electronic patient engagement tools (like automated outreach SMS platforms) to determine which tool is most likely to meet the health center's needs. The tool assists health centers in assessing the following areas:

  • Patient communication features
  • Operations features
  • Health IT Integration
  • Attribution and value based care features
  • Patient generated data/ remote patient monitoring features
  • Administration

It provides guidance for weighting and scoring and provides calculated final scores for up to 5 tools. Download the Excel-based tool below. 

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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