Event date: 1/11/2023 3:00 PM - 4:00 PM Export event Jodie Albert / Tuesday, December 13, 2022 / Categories: Population Health, Webinars, Archived More than a Database: Understanding Community Resource Referrals within a Broader Framework HITEQ Highlights Webinar Addressing patients’ social determinants of health via community resource referrals has historically primarily been the domain of social workers and information and referral specialists; however, community resource referral technology platforms have more recently entered the market. The process surrounding these community resource referrals and the role of technologies within it has not been fully accounted for just yet. Based on focus groups with healthcare providers, and community organization staff and volunteers from 3 cities in Metropolitan Detroit, the process of community resource referral will be described. Findings reveal a deeply "sociotechnical" process (involving interwoven social and technology-based elements). The detailed sociotechnical process revealed will be discussed, along with the implications for those currently implementing community resource referrals. The importance of knowledge and skills, personal relationships, interorganizational networks, and data sources such as service directories in the referral process will be discussed. Documents to download Webinar Slide Deck(.pdf, 465.67 KB) - 133 download(s) Webinar Transcript(.pdf, 190.18 KB) - 125 download(s) Resource Links View the recording hereRecording link Print 5868 Tags: Social Determinants of Health HITEQ Highlights community resource referrals Related Resources Preparing for Patient Level Reporting: UDS+ and More Clinical Decision Support and Care Plan Adjustment for Social Risks HITEQ Highlights: Health Centers as Actors (in Information Blocking)! HITEQ Highlights: Deploying Smartphone Apps to Advance Mental Health in Primary Care Cybersecurity: Ask Me Anything