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Overview

This section provides resources and guidance for the selection of an electronic health record (EHR) vendor and product. Tools are available that can be used as part of a structured process to identify and procure the EHR system that fits the functionalities and needs of your center, and which will support developing a mutually beneficial relationship with the software vendor for successful EHR implementation.  Tools and resources are available to help assess organizational readiness and financial resources, and to develop a communication plan, workflow redesign, migration plan, and solicitation and negotiation for EHR vendor selection.  

Identifying and Selecting EHR
Telehealth and Digital Tools Equity Assessment
HITEQ Center

Telehealth and Digital Tools Equity Assessment

Developed in February 2022

Under-resourced organizations, such as health centers, that adopt telehealth platforms or other patient-facing digital tools rapidly, but not comprehensively, have the potential to increase safety vulnerabilities and decrease access for the most marginalized patients.

This brief assessment, which can be downloaded in the Documents to Download section below, contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center's population.

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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