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Overview

This section provides resources and guidance for the selection of an electronic health record (EHR) vendor and product. Tools are available that can be used as part of a structured process to identify and procure the EHR system that fits the functionalities and needs of your center, and which will support developing a mutually beneficial relationship with the software vendor for successful EHR implementation.  Tools and resources are available to help assess organizational readiness and financial resources, and to develop a communication plan, workflow redesign, migration plan, and solicitation and negotiation for EHR vendor selection.  

Identifying and Selecting EHR
HITEQ Electronic Patient Engagement Tool Selection Rubric
HITEQ Center
/ Categories: Electronic Patient Engagement, Patient Portals, Mobile Health, Evaluation of Engagement and Satisfaction, Telehealth

HITEQ Electronic Patient Engagement Tool Selection Rubric

Published June 2021 to assist health centers in selecting a patient engagement tool.

This Excel-based scoring rubric is intended to be used by health centers to assess electronic patient engagement tools (like automated outreach SMS platforms) to determine which tool is most likely to meet the health center's needs. The tool assists health centers in assessing the following areas:

  • Patient communication features
  • Operations features
  • Health IT Integration
  • Attribution and value based care features
  • Patient generated data/ remote patient monitoring features
  • Administration

It provides guidance for weighting and scoring and provides calculated final scores for up to 5 tools. Download the Excel-based tool below. 

Documents to download

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Tags: texting electronic patient engagement patient generated health data remote patient monitoring SMS automated outreach

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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