This resource is intended to aid providers and health IT implementers in identifying a leadership team for a successful EHR implementation.  Selecting the right people for an EHR implementation team is a critical step in a successful implementation. In general, members of the team should be enthusiastic, well-respected and forward thinking. Team members should bring differing perspectives on how the EHR will be used and provide a wide array of skills and knowledge. The size of a practice will determine the size of the implementation team. For smaller practices, one person may be managing several of the areas of responsibility included. 

This brief discusses the importance of including frontline staff such as front desk, intake staff, and medical assistants in Health IT Enabled QI process, as they are often the ‘data creators’ or the ones entering the information into the system. Real world examples as well as suggested approaches and further resources are included.

Examples of Technical Assistance Provided by Primary Care Associations and Health Center Controlled Networks

This white paper is intended to help healthcare leaders at all levels improve their leadership skills to help them focus their efforts and achieve Triple Aim results for the populations they serve.

In order to comply with the Security Rule of the Health Insurance Portability and Accountability Act (HIPAA), you need to maintain an ongoing security program. The HIPAA Security Rule mandates security standards to safeguard electronic protected health information (ePHI) maintained by electronic health record (EHR) technology, with detailed attention to how ePHI is stored, accessed, transmitted, and audited. This rule is different from the HIPAA Privacy Rule, which requires safeguards to protect the privacy of protected health information (PHI) and sets limits and conditions on the use and disclosure of PHI. 

This is an online training to become a Lean Daily Improvement Facilitator. The Lean Daily Improvement Facilitator understands how to make small but meaningful daily adjustments to how we work and behave in order to move or hold a metric. Lean Daily Improvement (LDI) is useful for making systematic small-step changes while work is being done, and sustaining the gains that have been made through other change efforts. LDI builds a team-based, continuous improvement habit at the point of service.

Oregon Health & Science University will be offering a free 18-hour online course to healthcare professionals interested in expanding their knowledge of healthcare analytics and health information technology. 

This Excel-based PCMH self-assessment is intended to help health centers gauge their readiness for meeting the NCQA 2017 PCMH Requirements and plan for how to meet them.

For over a decade, community health centers across the country have partnered with local community colleges to pursue competitive training grants.  These grants allow them to fill critical skills gaps by providing training to their current workforce.  While colleges have been primarily focused on more traditional roles, such as nursing and medical assisting, health centers could ask colleges for help with skills gaps in health information technology and quality improvement jobs.

This is a list of professional and industry organizations and associations that can serve as a resource for staff interested in Health IT and quality and for those wanting to become more immersed in the field. Some of these may be appropriate for staff to join.