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Overview

Successful use of Health IT enabled Quality Improvement requires a strong organizational foundation. This includes understanding motivating factors as well as barriers, communicating the value of using Health IT to improve quality and outcomes, and building buy in and commitment throughout all levels of the organization. Resources in this section provide ideas and guidance on how to navigate this critical first step.

Performance Measure Data Definition Worksheet
Performance Measure Data Definition Worksheet

Performance Measure Data Definition Worksheet

The Performance Measure Data Definition Worksheet can be used during the Quality Improvement (QI) process to assess the alignment of your health center’s workflows and documentation and your EHR vendor’s reporting logic processes.
The Office of the National Coordinator for Health Information Technology (ONC) EHR Certification criteria requires EHR vendors to use eCQM (electronic Clinical Quality Measure) specifications to define measures. Therefore, reported data for a measure should be consistent regardless of EHR vendor. In practice, however, it is important to confirm that your EHR vendor’s reporting logic is consistent with your health center’s definition and workflows, and vice versa, as outlined in this worksheet.

AirTable interactive PCMH Tracking and Support Tool
AirTable interactive PCMH Tracking and Support Tool

AirTable interactive PCMH Tracking and Support Tool

HITEQ's AirTable interactive PCMH Support Tool is intended to help health centers gauge track and support their transformation process for achieving PCMH recognition.

EHR Optimization Series: Part Three of Three
EHR Optimization Series: Part Three of Three

EHR Optimization Series: Part Three of Three

The third of a three-part EHR Optimization series focused on establishing goals and expectations for optimizing EHR utilization and sharing proven strategy/tools for optimizing EHR utilization, including slides and related tools. 

EHR Optimization Series: Part Two of Three
EHR Optimization Series: Part Two of Three

EHR Optimization Series: Part Two of Three

The second of a three-part EHR Optimization series focused on establishing goals and expectations for optimizing EHR utilization and sharing proven strategy/tools for optimizing EHR utilization, including slides and related tools.

EHR Optimization Series: Part One of Three
EHR Optimization Series: Part One of Three

EHR Optimization Series: Part One of Three

The first of a three-part EHR Optimization series focused on establishing goals and expectations for optimizing EHR utilization and sharing proven strategy/tools for optimizing EHR utilization, including slides and related tools. 

Patient-Centered Medical Home Recognition (PCMH)
Patient-Centered Medical Home Recognition (PCMH)

Patient-Centered Medical Home Recognition (PCMH)

The redesigned PCMH 2017 requirements focus on assessing a practice’s transformation into a medical home and specify goals for improvement. There is a new recognition requirement structure: concepts, competencies, and criteria.

Empanelment: Defining and Establishing Patient-Provider Relationships
Empanelment: Defining and Establishing Patient-Provider Relationships

Empanelment: Defining and Establishing Patient-Provider Relationships

Empanelment is the basis for population health management and the key to continuity of care. Accepting responsibility for a finite number of patients, instead of the universe of patients seeking care in the practice, allows the provider and care team to focus more directly on the needs of each patient. Inside, find guidance for establishing and maintaining patient panels.

Analytics Capability Assessment
Analytics Capability Assessment

Analytics Capability Assessment

The Center for Care Innovations (CCI) developed this tool to address a potential gap around defining and assessing analytics capability in health centers, as well as to provide education on some of the complexity and nuance of working with data and building a data-driven culture.

Building a Data-Driven Culture: Video Learning Series and Case Study
Building a Data-Driven Culture: Video Learning Series and Case Study

Building a Data-Driven Culture: Video Learning Series and Case Study

Healthcare organizations are flooding with data. Health centers have a wealth of data about their patients and their community. It is essential that these organizations  build a strong foundation of people, processes and technology to leverage that data to improve care and better serve the underserved.

Engaging the Data Creators
Engaging the Data Creators

Engaging the Data Creators

This brief discusses the importance of including frontline staff such as front desk, intake staff, and medical assistants in Health IT Enabled QI process, as they are often the ‘data creators’ or the ones entering the information into the system. Real world examples as well as suggested approaches and further resources are included.

Accessing your Data
Accessing your Data

Accessing your Data

Intended to assist in ensuring full use and understanding of capabilities of current system and assessing the need for additional population health management or data integration tools, this checklist describes the steps health center quality improvement and IT staff can take to ensure they are maximizing the population health management and other capacity of current systems. It Included are questions around the system itself, report generation, training, and resulting data, as well as considerations before and after you contact your vendor.

Motivating Factors for Engaging in Health IT Enabled QI
Motivating Factors for Engaging in Health IT Enabled QI

Motivating Factors for Engaging in Health IT Enabled QI

This white paper explores what is bringing a health center to the world of Health IT Enabled QI and lays out some motivating factors and barriers as well as what skill areas may need further consideration in planning next steps.

HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices
HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices

HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices

Drawing on recently published research from Agency for Healthcare Research and Quality’s EvidenceNOW initiative, Dr. Samuel Edwards shared insights for primary care practices seeking to assess and address provider burnout. Dr. Edwards highlighted associations between the use of quality improvement strategies, EHR capabilities, and satisfaction among practices with zero-burnout versus high-burnout. Key, and sometimes surprising, takeaways regarding leadership, workplace environment and culture, EHR use, and more from this research were discussed.

Ending the HIV Epidemic Collaborative: Next Gen
Ending the HIV Epidemic Collaborative: Next Gen

Ending the HIV Epidemic Collaborative: Next Gen

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 
Ending the HIV Epidemic Collaborative: Next Gen
Ending the HIV Epidemic Collaborative: Next Gen

Ending the HIV Epidemic Collaborative: Next Gen

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 
Ending the HIV Epidemic Collaborative: Greenway
Ending the HIV Epidemic Collaborative: Greenway

Ending the HIV Epidemic Collaborative: Greenway

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 
Ending the HIV Epidemic Collaborative: eClinical Works
Ending the HIV Epidemic Collaborative: eClinical Works

Ending the HIV Epidemic Collaborative: eClinical Works

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 
Ending the HIV Epidemic Collaborative: Other EHRs
Ending the HIV Epidemic Collaborative: Other EHRs

Ending the HIV Epidemic Collaborative: Other EHRs

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 
Ending the HIV Epidemic Collaborative:Other EHRs
Ending the HIV Epidemic Collaborative:Other EHRs

Ending the HIV Epidemic Collaborative:Other EHRs

Here are three reasons why you should join us for the Ending the HIV Epidemic Collaborative:

  1. Peer to peer sharing. If you are a Primary Care HIV Prevention (PCHP) funded health center that struggles with clinical decision support, tracking HIV prevention and treatment outcomes, your peers can share innovative ideas and strategies to help you find solutions. 
  2. Relationship building. This is a unique opportunity for PCHP health centers to get together to share ideas around HIV screening and prevention. The EHE Collaborative is an opportunity to build relationships with other PCHPs.
  3. Improved technical assistance and training. Your participation in this roundtable helps HITEQ tailor our training and technical assistance services to serve you better. 

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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